How To Order
Order Online with the Shopping Cart . . . All payment information is transferred on a fully encrypted (secure) network when you use our Online Shopping Cart. It’s easy to use, just click on the buttons and follow the instructions.
Order by Mail… Go to the Order Form, print it, fill it out by pen, and mail to:
Lash and Associates Publishing/Training Inc.
100 Boardwalk Drive, Ste 150
Youngsville, NC 27596
Order by Fax… Save time by faxing the completed order form to us at 919-556-0900
Order by Phone… Simply call us at at 919-556-0300
Quotes… Any customer can request a formal quote, just give us a call and we can discuss options with you.
Payment… We accept VISA, Master Card, Discover and American Express credit cards. We also accept purchase orders, personal checks and US money orders. We do not accept foreign checks.
Shipping… All orders are shipped USPS. FedEx or UPS ground within 7 business days. If you need it sooner, please contact us by email or phone.
Shipping and Handling are added to orders at the following rates.
US postage, add 10% (minimum $4)
Canadian orders, add 15% (minimum $6)
Foreign orders, add 20% (minimum $8)
Orders for North Carolina residents, add 6.75% for State Sales Tax
If you need Rush Delivery on anything please call us at 919-556-0300
Return Policy… Lash & Associates guarentees our product 100%. We will accept any return on any product.
The requirements for returns are… The item or items to be returned must be returned in re-sale condition within 30 days of purchase.
If purchase was made by credit card, the amount may be refunded by credit after the item has been returned to Lash and Associates in re-sale condition.
If purchase was paid by check, a refund check will be issued after the item has been returned to Lash and Associates in re-sale condition.
If a Purchase Order was used, our Accounting Office will adjust the invoice and payment due. Item must be returned to Lash and Associates in re-sale condition before adjustments can be properly completed.
Over seas and Canadian visitors can order many of our products directly from our distributors by going to the resources listed below. Ordering from them will save you time and postal charges.
Any items not carried by a distributor still can be ordered directly from us. Just call us at 919-556-0300 or send an Email if you have any questions to orders@lapublishing.com.
Canada
Ontario Brain Injury Association
Their Resource Catalogue includes most of our books and tip cards. You can order by calling at 905-641-8877. To see their listing of books, Tip Cards and manuals, simply go to http://www.obia.on.ca, select Services on the left and click on Lending Library
Hong Kong and Macau
Artsberg Enterprise Ltd.
A source for educational and training materials for universities, colleges, schools, nurseries, special education centers, government, corporations and hospitals.
http://www.artsberg.com.hk/
Please note the following…
All orders ship by first class mail or FedEx ground within 2-3 days.
If you need it sooner, please contact us by email or phone.
Shipping and Handling are added to orders at the following rates:
Canadian orders, add 15% (minimum $6)
Foreign orders, add 20%
If you need Rush Delivery on anything please call us at 919-556-0300
If you have any questions or have any trouble ordering.
Please call us at 919-556-0300 or email us via Contact Us.