Table of Contents
This tip card helps families apply case management skills to…
- communicate effectively
- negotiate services
- become effective managers
Families as Managers
Skill 1: Assessment or How has the brain injury affected my family member?
- Provide information about the injury…
- Describe how the injury has affected...
- Practice replying to key questions by professionals, including….
- Tips for describing the effects of the brain injury
Skill 2: Information gathering or What do I need to know?
- Tips for gathering information
- Ask if the following affect eligibility for services and programs
- Keeping track of information…take a 3 ring binder and create sections for…
Skill 3: Referral or When do I need to get someone else involved?
- When you think about a referral, ask…
- Families can help make referrals effective by...
Skill 4: Service Coordination or How do I put this all together?
- Figure out where and how to focus your time and energy
Skill 5: Advocacy or How do I help others understand what is needed?
- Most common barriers families come up against that require advocacy are…
- To be an effective advocate you must…
Skill 6: Evaluation or Is this working?
- Evaluate programs and professionals by asking questions
- Criteria that families have used to evaluate professionals and programs
Conclusion
References
Price:
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