This tip card helps professionals support, communicate and educate families effectively during all stages of care for acquired and traumatic brain injury. By understanding the family’s reactions, professionals learn how to address intense emotional reactions of anger, guilt and other negative emotions. Filled with detailed and practical tips on helping and supporting families.
Anger, Guilt and Negative Emotions
A Brain Injury is a Family Injury
Facing an Uncertain Future
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Communicating with Families
Communication between professionals and families is critical for establishing a good relationship. Families are very sensitive to the words that professionals use to describe the person’s condition, especially during treatment in the hospital and/or rehabilitation program.
Direct, clear and simple explanations help families understand what is happening and help prepare them for the future. Choice of words used by professionals in the early stages of recovery can directly influence a family’s positive hopes or negative expectations for recovery.
Tips for professionals on communicating…
Tips for professionals on educating families…
It is important to have ongoing education for families as the situation changes. Education about brain injury is not a “one shot deal.” Families who under stress, tired and anxious are less likely to follow and understand what professionals are saying. There are many ways to educate families. An effective educational program has multiple components including…